Privacy Policy

This page explains what Basement Waterproofing Solutions does with the information you share when you contact us about basement waterproofing in Akron, OH. We keep it short and plain because the arrangement is simple.

What we collect

When you submit a request, we collect what you enter — typically your name, phone number, ZIP code, and a short description of what you need.

When you call the number on this site, the call may be recorded in full (audio, not just a note that a call came in) for quality and training purposes, and may be transcribed — you'll hear a notice on the line when that's the case. Recordings are kept for roughly 90 days and are shared with the basement waterproofing provider handling your request.

How your information is used

We use your details for one purpose: to connect you with a local basement waterproofing provider who can actually help you. To do that, we share the details you submit with that provider so they can contact you about your request. That sharing is the whole point of reaching out through this site.

Text messages (SMS)

If you give us a phone number, we — and/or the basement waterproofing provider we connect you with — may text you about your request (for example, confirming we got a missed call, or that someone will follow up). Message frequency varies; message & data rates may apply. Reply STOP to opt out at any time, or HELP for help. We don't share your number or SMS opt-in with third parties for their own marketing.

What we don't do

• We don't sell your information to data brokers or unrelated third parties.
• We don't ask for or collect financial information — no Social Security numbers, bank details, or card numbers — through this site.
• We don't send you unrelated marketing on behalf of other companies.

Analytics

We may use privacy-friendly analytics to understand how many people visit the site and which pages they read. This is aggregate traffic information, not a profile of you.

Questions or removal

If you'd like your information removed or have a question about how it's used, reach us through our contact page and we'll take care of it.